“Refund was approved and back in my account the same day.” - Deliver+ customer
A rich smoothing hair mask developed for intensive care of dry and damaged hair from age 12. The conditioning formula helps restore softness, elasticity and manageability while supporting a smoother hair structure and reducing the appearance of breakage and split ends without weighing the hair down. Cocoa butter provides nourishing lipids that help smooth the hair fibre and support moisture retention, while provitamin B5 improves hydration and flexibility, leaving hair soft, conditioned and healthy looking after use. Suitable for regular regenerating hair care. DIRECTIONS: Apply evenly to wet hair, massage gently and leave on for 3 to 5 minutes, then rinse thoroughly. For very dry or damaged ends, apply a small amount and leave on without rinsing. GOOD TO KNOW: 95% ingredients of natural origin | Dermatologically and allergy tested | Free from GMOs, gluten, parabens, mineral oils, microplastics and SLES
Aqua (Water), Cetearyl Alcohol, Cetrimonium Chloride, Dimethicone, Behentrimonium Chloride, Isopropyl Myristate, Theobroma Cacao (Cocoa) Seed Butter, Guar Hydroxypropyltrimonium Chloride, Panthenol, Sodium Benzoate, Parfum (Fragrance), Citric Acid.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
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A rich smoothing hair mask developed for intensive care of dry and damaged hair from age 12. The conditioning formula helps restore softness, elasticity and manageability while supporting a smoother hair structure and reducing the appearance of breakage and split ends without weighing the hair down. Cocoa butter provides nourishing lipids that help smooth the hair fibre and support moisture retention, while provitamin B5 improves hydration and flexibility, leaving hair soft, conditioned and healthy looking after use. Suitable for regular regenerating hair care. DIRECTIONS: Apply evenly to wet hair, massage gently and leave on for 3 to 5 minutes, then rinse thoroughly. For very dry or damaged ends, apply a small amount and leave on without rinsing. GOOD TO KNOW: 95% ingredients of natural origin | Dermatologically and allergy tested | Free from GMOs, gluten, parabens, mineral oils, microplastics and SLES
Aqua (Water), Cetearyl Alcohol, Cetrimonium Chloride, Dimethicone, Behentrimonium Chloride, Isopropyl Myristate, Theobroma Cacao (Cocoa) Seed Butter, Guar Hydroxypropyltrimonium Chloride, Panthenol, Sodium Benzoate, Parfum (Fragrance), Citric Acid.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Cocoa Butter Hair Mask 200ml against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.