“Refund was approved and back in my account the same day.” - Deliver+ customer
The Perez Cruz is an outstanding example of Chilean winemaking. A blend of Cabernet, Syrah and Cot, it stuns with masses of lush fruit flavours and a hefty but sophisticated kick of spice, perfect with juicy steaks or good books alike. This showstopper comes seasonally packaged in our Merry Christmas wooden gift box. The case contains* 1 x Perez Cruz Winemaker's Selection, 1 x Merry Christmas Wooden Red Box. Please note that we may need to change the wine/s in your case if sold out. Any wine we replace them with will be of equal or higher value to the one we're replacing.This product is not for sale to people under the age of 18. The courier may request for a valid photographic ID upon delivery.
Please note : We will never knowingly sell you a wine if we know that we don't have any sitting in the warehouse. However, once in a while what we thought was on the shelf turns out to be something quite different (pesky systems) and we have to find a replacement. In these rare situations we will ask our buyers to find a similar wine that we think you will like. The replacement wine will always be of greater or equal value to the bottle you bought.
We are unable to offer any refund or return in respect of perishable items (including but not limited to food, alcohol or flowers); unwrapped computer software (including CDs and DVDs); and custom- made items and personalised items.
Click here to view our full Returns Policy.
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The Perez Cruz is an outstanding example of Chilean winemaking. A blend of Cabernet, Syrah and Cot, it stuns with masses of lush fruit flavours and a hefty but sophisticated kick of spice, perfect with juicy steaks or good books alike. This showstopper comes seasonally packaged in our Merry Christmas wooden gift box. The case contains* 1 x Perez Cruz Winemaker's Selection, 1 x Merry Christmas Wooden Red Box. Please note that we may need to change the wine/s in your case if sold out. Any wine we replace them with will be of equal or higher value to the one we're replacing.This product is not for sale to people under the age of 18. The courier may request for a valid photographic ID upon delivery.
Please note : We will never knowingly sell you a wine if we know that we don't have any sitting in the warehouse. However, once in a while what we thought was on the shelf turns out to be something quite different (pesky systems) and we have to find a replacement. In these rare situations we will ask our buyers to find a similar wine that we think you will like. The replacement wine will always be of greater or equal value to the bottle you bought.
We are unable to offer any refund or return in respect of perishable items (including but not limited to food, alcohol or flowers); unwrapped computer software (including CDs and DVDs); and custom- made items and personalised items.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Christmas Red Wine in Wooden Box against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
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XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.