“Refund was approved and back in my account the same day.” - Deliver+ customer
Give the gift of healthy skin with beneficial botanicals and the purest essential oils wrapped up in the distinctive scent of Rose Geranium, Jasmine, Rose and Bay Laurel. Contains: Symmetry botanical perfume oil; Symmetry solid hand cream bar; Symmetry anti-ageing face cream
Luxury needn’t hurt the earth we love – rest assured every Cold Processed soap crafted by The Edinburgh Natural Skincare Company is lovingly created via a traditional process harnessing sustainably sourced ingredients. Luxurious daily bathing is a ritual that shouldn’t cost the earth we love.
For hygiene reasons, we cannot offer returns or refunds on fashion face masks, cosmetics (including beauty products), pierced jewellery, vitamins and supplements, medicines, toiletries, swimwear or lingerie and adult toys if the product or item has been used, if the hygiene or product seal has been broken or is no longer in place or if the product is not in its original packaging (if applicable), unless faulty.
Items of footwear and/or clothing must be unworn, unwashed with the original labels attached. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights. Also, footwear must be tried on indoors.
Click here to view our full Returns Policy.
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Give the gift of healthy skin with beneficial botanicals and the purest essential oils wrapped up in the distinctive scent of Rose Geranium, Jasmine, Rose and Bay Laurel. Contains: Symmetry botanical perfume oil; Symmetry solid hand cream bar; Symmetry anti-ageing face cream
Luxury needn’t hurt the earth we love – rest assured every Cold Processed soap crafted by The Edinburgh Natural Skincare Company is lovingly created via a traditional process harnessing sustainably sourced ingredients. Luxurious daily bathing is a ritual that shouldn’t cost the earth we love.
For hygiene reasons, we cannot offer returns or refunds on fashion face masks, cosmetics (including beauty products), pierced jewellery, vitamins and supplements, medicines, toiletries, swimwear or lingerie and adult toys if the product or item has been used, if the hygiene or product seal has been broken or is no longer in place or if the product is not in its original packaging (if applicable), unless faulty.
Items of footwear and/or clothing must be unworn, unwashed with the original labels attached. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights. Also, footwear must be tried on indoors.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Symmetry Botanical Perfume Oil Luxury Gift Set against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
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XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
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For more information about claims submission, please check XCover Help.