“Refund was approved and back in my account the same day.” - Deliver+ customer
Our best-selling, top-rated Biotin Conditioner works to condition and detangle, restoring moisture, strength, and suppleness for healthier-looking hair. Lightweight yet nourishing, it leaves hair feeling soft, manageable, and full of life. Ideal for anyone who wants healthier, stronger hair. Key ingredients include Panthenol (Pro-Vitamin B5), which moisturises and soothes skin, maintaining softness; and Biotin, a vitamin that supports hair health from root to tip, helping to strengthen strands and reduce breakage. After shampooing, squeeze excess water from your hair. Apply a generous amount of conditioner from mid-length to the ends, avoiding the roots. Leave on for 2-3 minutes to allow the ingredients to absorb. Rinse with cool water to seal the hair cuticle and add shine. Style as usual. Use every time you wash your hair for best results. Suitable for all hair types, targeting hair suppleness, detangling, moisture retention. Best used morning and evening. For external use only; results are temporary and may vary. Patch test first and avoid broken, damaged or sunburnt skin. Avoid eye contact, rinsing well if it occurs. Stop use and seek medical advice if irritation occurs, or before use if pregnant, breastfeeding, on medication, or starting a new treatment. Do not ingest. Store cool and dry, away from sunlight and children.
Aqua, Cetyl Alcohol, Behentrimonium Chloride, Prunus Amygdalus Dulcis (Sweet Almond) Oil, D-Panthenol, Parfum, Hydrolyzed Corn Protein, Hydrolyzed Wheat Protein, Hydrolyzed Soy Protein, Hydroxypropyl Guar, Hydroxypropyl Guar Hydroxypropyltrimonium Chloride, Biotin, Aloe Barbadensis (Aloe Vera) Leaf Juice
For hygiene reasons, we cannot offer returns or refunds on fashion face masks, cosmetics (including beauty products), pierced jewellery, vitamins and supplements, medicines, toiletries, swimwear or lingerie and adult toys if the product or item has been used, if the hygiene or product seal has been broken or is no longer in place or if the product is not in its original packaging (if applicable), unless faulty.
Items of footwear and/or clothing must be unworn, unwashed with the original labels attached. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights. Also, footwear must be tried on indoors.
Click here to view our full Returns Policy.
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Our best-selling, top-rated Biotin Conditioner works to condition and detangle, restoring moisture, strength, and suppleness for healthier-looking hair. Lightweight yet nourishing, it leaves hair feeling soft, manageable, and full of life. Ideal for anyone who wants healthier, stronger hair. Key ingredients include Panthenol (Pro-Vitamin B5), which moisturises and soothes skin, maintaining softness; and Biotin, a vitamin that supports hair health from root to tip, helping to strengthen strands and reduce breakage. After shampooing, squeeze excess water from your hair. Apply a generous amount of conditioner from mid-length to the ends, avoiding the roots. Leave on for 2-3 minutes to allow the ingredients to absorb. Rinse with cool water to seal the hair cuticle and add shine. Style as usual. Use every time you wash your hair for best results. Suitable for all hair types, targeting hair suppleness, detangling, moisture retention. Best used morning and evening. For external use only; results are temporary and may vary. Patch test first and avoid broken, damaged or sunburnt skin. Avoid eye contact, rinsing well if it occurs. Stop use and seek medical advice if irritation occurs, or before use if pregnant, breastfeeding, on medication, or starting a new treatment. Do not ingest. Store cool and dry, away from sunlight and children.
Aqua, Cetyl Alcohol, Behentrimonium Chloride, Prunus Amygdalus Dulcis (Sweet Almond) Oil, D-Panthenol, Parfum, Hydrolyzed Corn Protein, Hydrolyzed Wheat Protein, Hydrolyzed Soy Protein, Hydroxypropyl Guar, Hydroxypropyl Guar Hydroxypropyltrimonium Chloride, Biotin, Aloe Barbadensis (Aloe Vera) Leaf Juice
For hygiene reasons, we cannot offer returns or refunds on fashion face masks, cosmetics (including beauty products), pierced jewellery, vitamins and supplements, medicines, toiletries, swimwear or lingerie and adult toys if the product or item has been used, if the hygiene or product seal has been broken or is no longer in place or if the product is not in its original packaging (if applicable), unless faulty.
Items of footwear and/or clothing must be unworn, unwashed with the original labels attached. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights. Also, footwear must be tried on indoors.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Biotin Conditioner 500ml against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.