“Refund was approved and back in my account the same day.” - Deliver+ customer
With our Saute & Soup Maker, you get maximum utility with minimal effort. It only takes as little as 25 minutes to prepare a meal of 4 servings, so you can free up more time for your loved ones while still making delicious meals. And with the easy-to-use Blend button, you'll be able to get the perfect consistency that you desire without any hassle.
It is important to clean your Soup Maker before first use or if it has not been used for a long period of time. The Soup Maker is not dishwasher safe, but it is simple and easy to clean. After use, simply wash the Motor Housing and Mixing Blade with warm water, and wipe with a sponge. DO NOT immerse in water. The inside of the Soup Maker Jug can also be cleaned with warm soapy water and a sponge. If food is burned on, allow to soak and then wipe away with a sponge. Wipe the outside of the appliance with a soft, dry cloth.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
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With our Saute & Soup Maker, you get maximum utility with minimal effort. It only takes as little as 25 minutes to prepare a meal of 4 servings, so you can free up more time for your loved ones while still making delicious meals. And with the easy-to-use Blend button, you'll be able to get the perfect consistency that you desire without any hassle.
It is important to clean your Soup Maker before first use or if it has not been used for a long period of time. The Soup Maker is not dishwasher safe, but it is simple and easy to clean. After use, simply wash the Motor Housing and Mixing Blade with warm water, and wipe with a sponge. DO NOT immerse in water. The inside of the Soup Maker Jug can also be cleaned with warm soapy water and a sponge. If food is burned on, allow to soak and then wipe away with a sponge. Wipe the outside of the appliance with a soft, dry cloth.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Saute & Soup Maker against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.