“Refund was approved and back in my account the same day.” - Deliver+ customer
Pailton brings a little edge to autumn and winter dressing, pairing a soft-touch black upper with glinting embellishment across the toe and heel. Twin buckle straps and a laced front give it that worn-in biker spirit, while a side zip means you slip straight in without unravelling the laces. The chunky 40mm block heel and cleated sole keep you grounded on cold, bright days, and inside a warm faux-fur lining makes it a genuine cosy favourite. Wear yours with skinny jeans tucked in, an oversized knit and a wool coat for weekend wandering and city breaks. Product Details:StylePailtonUpper materialFaux SuedeColourBlackHeel height40mm (approx 4cm)Heel typeBlock heelToe shapeRoundFasteningLace-up with side zipLiningWarm faux-fur liningFootbedCushioned leather footbed for all-day comfortTrim & hardwarePewter-tone buckles and hot-fix embellishment, signature Moda studFitTrue to size, order your usual sizePerfect forAutumn and winter everyday, weekends, travel and city breaks, casual days outCareBrush gently, use a suede protector and avoid water
Wipe clean. Fit: True To SizeHeel Height (cm): 4Heel Type: Block
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Pailton brings a little edge to autumn and winter dressing, pairing a soft-touch black upper with glinting embellishment across the toe and heel. Twin buckle straps and a laced front give it that worn-in biker spirit, while a side zip means you slip straight in without unravelling the laces. The chunky 40mm block heel and cleated sole keep you grounded on cold, bright days, and inside a warm faux-fur lining makes it a genuine cosy favourite. Wear yours with skinny jeans tucked in, an oversized knit and a wool coat for weekend wandering and city breaks. Product Details:StylePailtonUpper materialFaux SuedeColourBlackHeel height40mm (approx 4cm)Heel typeBlock heelToe shapeRoundFasteningLace-up with side zipLiningWarm faux-fur liningFootbedCushioned leather footbed for all-day comfortTrim & hardwarePewter-tone buckles and hot-fix embellishment, signature Moda studFitTrue to size, order your usual sizePerfect forAutumn and winter everyday, weekends, travel and city breaks, casual days outCareBrush gently, use a suede protector and avoid water
Wipe clean. Fit: True To SizeHeel Height (cm): 4Heel Type: Block
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new 'Pailton' Faux Suede Chunky Boots against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.