“Refund was approved and back in my account the same day.” - Deliver+ customer
Secret Garden by Laverne is a graceful Eau de Parfum created for women who appreciate elegant floral fragrances. It opens with the sparkling freshness of pink pepper and juicy pear before revealing a delicate heart of geranium, Damask rose and jasmine. A warm and sophisticated base of patchouli, musk, sandalwood, vanilla and cedarwood creates a smooth, long-lasting finish. Perfect for daily wear, this 100ml Eau de Parfum delivers a refined floral woody fragrance suitable for every occasion.
Store in a cool, dry place away from direct sunlight and heat. Keep the bottle tightly closed when not in use. Avoid contact with eyes and keep away from flames and sources of ignition.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Secret Garden by Laverne is a graceful Eau de Parfum created for women who appreciate elegant floral fragrances. It opens with the sparkling freshness of pink pepper and juicy pear before revealing a delicate heart of geranium, Damask rose and jasmine. A warm and sophisticated base of patchouli, musk, sandalwood, vanilla and cedarwood creates a smooth, long-lasting finish. Perfect for daily wear, this 100ml Eau de Parfum delivers a refined floral woody fragrance suitable for every occasion.
Store in a cool, dry place away from direct sunlight and heat. Keep the bottle tightly closed when not in use. Avoid contact with eyes and keep away from flames and sources of ignition.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Secret Garden Eau de Parfum 100ml Arabian Fragrance against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.