“Refund was approved and back in my account the same day.” - Deliver+ customer
A complete home fragrance gift in one beautifully finished bag. Each set pairs a reed diffuser, a scented candle and a room spray in the same signature scent, so every room smells the same: gently all day from the reeds, warmly in the evening from the candle, and instantly with a spritz of spray. In the set: Reed diffuser, 90ml, with black fibre reeds. Scented candle in a glass jar, 135g. Room spray, 100ml. Presented in a ribboned gift bag with gift tag. Scent: Sandalwood & Incense: deep, smoky and calming. Safety: Warning. May cause an allergic skin reaction. Harmful to aquatic life with long lasting effects. Contains fragrance allergens; full ingredient and hazard information is printed on the pack and shown in the product images. Keep out of reach of children. Never leave a burning candle unattended. Read the label before use. Made in China. Delivery: UK delivery only. Contains glass and fragrance liquids, packed securely to arrive safely.
A complete home fragrance set featuring a reed diffuser, scented candle, and room spray in a signature scent. Use in well-ventilated rooms and keep away from open flames.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
A complete home fragrance gift in one beautifully finished bag. Each set pairs a reed diffuser, a scented candle and a room spray in the same signature scent, so every room smells the same: gently all day from the reeds, warmly in the evening from the candle, and instantly with a spritz of spray. In the set: Reed diffuser, 90ml, with black fibre reeds. Scented candle in a glass jar, 135g. Room spray, 100ml. Presented in a ribboned gift bag with gift tag. Scent: Sandalwood & Incense: deep, smoky and calming. Safety: Warning. May cause an allergic skin reaction. Harmful to aquatic life with long lasting effects. Contains fragrance allergens; full ingredient and hazard information is printed on the pack and shown in the product images. Keep out of reach of children. Never leave a burning candle unattended. Read the label before use. Made in China. Delivery: UK delivery only. Contains glass and fragrance liquids, packed securely to arrive safely.
A complete home fragrance set featuring a reed diffuser, scented candle, and room spray in a signature scent. Use in well-ventilated rooms and keep away from open flames.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Luxury Scented Gift Set - Sandalwood & Incense against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.