“Refund was approved and back in my account the same day.” - Deliver+ customer
Colors are not tested on animals. Hair color is a conditioner based direct hair color and it cares for your hair while coloring. No ammonia so it doesn’t hurt your hair! Pre-lightening is advisable. The lighter the hair, the brighter the result! How to use: Spread the color on to washed and towel dry or dry hair. Leave for 15 - 30 minutes. You can leave it little longer for more intense color! Rinse thoroughly with water. It is recommended to use gloves when coloring. Top Tip: Use color as conditioner for long lasting hair color! Color remains about 8-12 washes depending of hair quality. Stronger pigments even 20 washes! Color remain useable one year after first opening. Keep it in dry and cool place and close the jar carefully. Herman’s Amazing hair colors can be mixed or create cute pastel colors with Blanc Blanche Toner. Includes 115ml of color.
Pre-lightening is advisable.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
We Think You'll Like
Sponsored Products
Colors are not tested on animals. Hair color is a conditioner based direct hair color and it cares for your hair while coloring. No ammonia so it doesn’t hurt your hair! Pre-lightening is advisable. The lighter the hair, the brighter the result! How to use: Spread the color on to washed and towel dry or dry hair. Leave for 15 - 30 minutes. You can leave it little longer for more intense color! Rinse thoroughly with water. It is recommended to use gloves when coloring. Top Tip: Use color as conditioner for long lasting hair color! Color remains about 8-12 washes depending of hair quality. Stronger pigments even 20 washes! Color remain useable one year after first opening. Keep it in dry and cool place and close the jar carefully. Herman’s Amazing hair colors can be mixed or create cute pastel colors with Blanc Blanche Toner. Includes 115ml of color.
Pre-lightening is advisable.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
We Think You'll Like
Sponsored Products
Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Direct Hair Colour 115ml - Hailey Hazel Brown against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.