“Refund was approved and back in my account the same day.” - Deliver+ customer
Restore hair vitality with our premium combo: Silk Renewal Shampoo & Conditioner plus Beauty Renewal Hair & Scalp Oil. Transform dull locks to silky, vibrant hair that radiates health.
Silk Renewal Shampoo -Aqua, Sodium Myreth Sulphate, Cocamidopropyl Betaine, Parfum, Polyquaternium-7, Aloe barbadensis leaf juice, Coco-Glucoside, Glycol Distearate, Glycerin, Panthenol, Vaccinium Myrtillus (Bilberry) Fruit Extract, Argania Spinosa (Argan) Kernel Oil, Guar Hydroxypropyltrimonium Chloride, Sclerocarya, Birrea (Marula) Seed Oil, Benzyl Alcohol, Phenoxyethanol, Helianthus Annuus Seed Oil, Saccharum Officinarum (Sugar Cane) Extract, Potassium Sorbate, Rosmarinus Officinalis (Rosemary) Leaf Extract, Citrus Aurantium Dulcis (Orange) Fruit Extract, Citrus Limon (Lemon) Fruit Extract, Acer Saccharum (Sugar Maple) Extract, Biotin, Curcuma Root (Turmeric) Extract, Citric Acid. Silk Renewal Conditioner - Aqua, Cetearyl Alcohol, Cocos Nucifera (Coconut) Oil, Cetyl Alcohol, Polyquaternium-7, Behentrimonium Methosulfate, Aloe barbadensis leaf juice, Cetrimonium Chloride, Parfum, Sclerocarya Birrea (Marula) Seed Oil, Panthenol, Vaccinium Myrtillus (Bilberry) Fruit Extract, Argania Spinosa (Argan) Kernel Oil, Guar Hydroxypropyltrimonium Chloride, Benzyl Alcohol, Phenoxyethanol, Citrus Aurantium Dulcis (Orange) Peel Oil, Helianthus Annuus Seed Oil, Saccharum Officinarum (Sugar Cane) Extract, Punica Granatum (Pomegranate) Seed Oil, Potassium Sorbate, Rosmarinus Officinalis (Rosemary) Leaf Extract, Citrus Aurantium Dulcis (Orange) Fruit Extract, Citrus Limon (Lemon) Fruit Extract, Acer Saccharum (Sugar Maple) Extract, Biotin, Citric Acid. Hair Oil - Prunus Amygdalus Dulcis Oil, Ricinus Communis Seed Oil, Vitis Vinifera Seed Oil, Persea Gratissima Oil, Triticum Vulgare Germ Oil, Tocopherol, Jasminum Officinale Oil, Rosmarinus Officinalis Leaf Oil, Zingiber Officinale Root Oil, Benzyl Alcohol, Benzyl Benzoate, Benzyl Salicylate, Citral, Citronellol, Eugenol, Geraniol, Isoeugenol, Limonene, Linalool
For hygiene reasons, we cannot offer returns or refunds on fashion face masks, cosmetics (including beauty products), pierced jewellery, vitamins and supplements, medicines, toiletries, swimwear or lingerie and adult toys if the product or item has been used, if the hygiene or product seal has been broken or is no longer in place or if the product is not in its original packaging (if applicable), unless faulty.
Items of footwear and/or clothing must be unworn, unwashed with the original labels attached. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights. Also, footwear must be tried on indoors.
Click here to view our full Returns Policy.
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Restore hair vitality with our premium combo: Silk Renewal Shampoo & Conditioner plus Beauty Renewal Hair & Scalp Oil. Transform dull locks to silky, vibrant hair that radiates health.
Silk Renewal Shampoo -Aqua, Sodium Myreth Sulphate, Cocamidopropyl Betaine, Parfum, Polyquaternium-7, Aloe barbadensis leaf juice, Coco-Glucoside, Glycol Distearate, Glycerin, Panthenol, Vaccinium Myrtillus (Bilberry) Fruit Extract, Argania Spinosa (Argan) Kernel Oil, Guar Hydroxypropyltrimonium Chloride, Sclerocarya, Birrea (Marula) Seed Oil, Benzyl Alcohol, Phenoxyethanol, Helianthus Annuus Seed Oil, Saccharum Officinarum (Sugar Cane) Extract, Potassium Sorbate, Rosmarinus Officinalis (Rosemary) Leaf Extract, Citrus Aurantium Dulcis (Orange) Fruit Extract, Citrus Limon (Lemon) Fruit Extract, Acer Saccharum (Sugar Maple) Extract, Biotin, Curcuma Root (Turmeric) Extract, Citric Acid. Silk Renewal Conditioner - Aqua, Cetearyl Alcohol, Cocos Nucifera (Coconut) Oil, Cetyl Alcohol, Polyquaternium-7, Behentrimonium Methosulfate, Aloe barbadensis leaf juice, Cetrimonium Chloride, Parfum, Sclerocarya Birrea (Marula) Seed Oil, Panthenol, Vaccinium Myrtillus (Bilberry) Fruit Extract, Argania Spinosa (Argan) Kernel Oil, Guar Hydroxypropyltrimonium Chloride, Benzyl Alcohol, Phenoxyethanol, Citrus Aurantium Dulcis (Orange) Peel Oil, Helianthus Annuus Seed Oil, Saccharum Officinarum (Sugar Cane) Extract, Punica Granatum (Pomegranate) Seed Oil, Potassium Sorbate, Rosmarinus Officinalis (Rosemary) Leaf Extract, Citrus Aurantium Dulcis (Orange) Fruit Extract, Citrus Limon (Lemon) Fruit Extract, Acer Saccharum (Sugar Maple) Extract, Biotin, Citric Acid. Hair Oil - Prunus Amygdalus Dulcis Oil, Ricinus Communis Seed Oil, Vitis Vinifera Seed Oil, Persea Gratissima Oil, Triticum Vulgare Germ Oil, Tocopherol, Jasminum Officinale Oil, Rosmarinus Officinalis Leaf Oil, Zingiber Officinale Root Oil, Benzyl Alcohol, Benzyl Benzoate, Benzyl Salicylate, Citral, Citronellol, Eugenol, Geraniol, Isoeugenol, Limonene, Linalool
For hygiene reasons, we cannot offer returns or refunds on fashion face masks, cosmetics (including beauty products), pierced jewellery, vitamins and supplements, medicines, toiletries, swimwear or lingerie and adult toys if the product or item has been used, if the hygiene or product seal has been broken or is no longer in place or if the product is not in its original packaging (if applicable), unless faulty.
Items of footwear and/or clothing must be unworn, unwashed with the original labels attached. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights. Also, footwear must be tried on indoors.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Ultimate Trio 300ml Shampoo & Co 50ml Hair Oil against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
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XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.