“Refund was approved and back in my account the same day.” - Deliver+ customer
Discover the skin-transforming powers of our Retinol Serum, your new must-have skincare essential. Perfect for both first-time Retinol users and seasoned skincare enthusiasts, this serum is designed to deliver a wide range of benefits for your skin, all while being gentle enough for daily use. With a balanced concentration of 0.3% retinol, this product allows you to gradually introduce this ingredient into your routine, making it suitable for more sensitive skin types or those new to using retinol. Whether you're looking to combat signs of ageing, clear up acne, or even out your complexion, our retinol serum is your new go-to for achieving your skincare goals. As a derivative of Vitamin A, Retinol is one of the most well-researched and effective ingredients in the skincare game. Its ability to promote cell turnover makes it a powerhouse ingredient in combatting signs of ageing and skin imperfections. As we get older, our skin's natural cell turnover slows down which can lead to a build-up of dead skin cells. This build-up leads to a dull, uneven complexion, fine lines, wrinkles, and clogged pores which no one wants - and this is where retinol comes in. Retinol works by speeding up this process, encouraging new, healthy skin cells to emerge more quickly. With continued use, this leads to smoother, firmer, and more radiant skin. One of the standout benefits of using retinol is its ability to boost collagen and elastin production. Both collagen and elastin are proteins which maintain your skin's firmness and elasticity, and as we age the natural production of them also declines, leading to wrinkles and sagging skin. Retinol works to counteract this by stimulating the production of new collagen, resulting in a more youthful, plump complexion.
Apply a small amount to clean, dry skin in the evening. Gently smooth the serum over your face, avoiding the eye area. Follow with your regular moisturiser. Start by using the serum 2-3 times a week to build tolerance, gradually increasing frequency as your skin adjusts. Always use sunscreen during the day, as retinol can increase sun sensitivity. If irritation occurs, reduce usage.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Discover the skin-transforming powers of our Retinol Serum, your new must-have skincare essential. Perfect for both first-time Retinol users and seasoned skincare enthusiasts, this serum is designed to deliver a wide range of benefits for your skin, all while being gentle enough for daily use. With a balanced concentration of 0.3% retinol, this product allows you to gradually introduce this ingredient into your routine, making it suitable for more sensitive skin types or those new to using retinol. Whether you're looking to combat signs of ageing, clear up acne, or even out your complexion, our retinol serum is your new go-to for achieving your skincare goals. As a derivative of Vitamin A, Retinol is one of the most well-researched and effective ingredients in the skincare game. Its ability to promote cell turnover makes it a powerhouse ingredient in combatting signs of ageing and skin imperfections. As we get older, our skin's natural cell turnover slows down which can lead to a build-up of dead skin cells. This build-up leads to a dull, uneven complexion, fine lines, wrinkles, and clogged pores which no one wants - and this is where retinol comes in. Retinol works by speeding up this process, encouraging new, healthy skin cells to emerge more quickly. With continued use, this leads to smoother, firmer, and more radiant skin. One of the standout benefits of using retinol is its ability to boost collagen and elastin production. Both collagen and elastin are proteins which maintain your skin's firmness and elasticity, and as we age the natural production of them also declines, leading to wrinkles and sagging skin. Retinol works to counteract this by stimulating the production of new collagen, resulting in a more youthful, plump complexion.
Apply a small amount to clean, dry skin in the evening. Gently smooth the serum over your face, avoiding the eye area. Follow with your regular moisturiser. Start by using the serum 2-3 times a week to build tolerance, gradually increasing frequency as your skin adjusts. Always use sunscreen during the day, as retinol can increase sun sensitivity. If irritation occurs, reduce usage.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Retinol Face Serum - 30ml against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.