“Refund was approved and back in my account the same day.” - Deliver+ customer
Gentle, dual-phase eye make-up remover that reliably dissolves both water-soluble and waterproof make-up while caring for the delicate eye area. Enriched with rose water and soothing eyebright and fennel extracts, plus nourishing sesame and sunflower oils to preserve the skin’s hydrolipid layer and leave lashes and brows feeling soft. 100% natural and NATRUE certified; free from synthetic fragrances, dyes and preservatives, mineral oils, parabens, silicone and PEG. Ophthalmologically and dermatologically tested, never tested on animals and suitable for vegans. How to use: shake to combine the oil and water phases, moisten a cotton pad and wipe gently outwards; leave on briefly if needed. Follow with Dr. Hauschka cleansers, toner and serum. Made in Germany. 75 ml.
Aqua, Sesamum Indicum Seed Oil, Glycerin, Alcohol, Rosa Damascena Flower Water, Helianthus Annuus Seed Oil, Sodium Chloride, Sulfated Castor Oil, Foeniculum Vulgare Seed Extract, Euphrasia Officinalis Extract, Parfum (natural essential oil), Limonene (natural essential oil), Citronellol (natural essential oil), Geraniol (natural essential oil), Linalool (natural essential oil), Benzyl Benzoate (natural essential oil), Citral (natural essential oil), Farnesol (natural essential oil), Triticum Vulgare Bran Extract, Sodium Citrate, Xanthan Gum.
For hygiene reasons, we cannot offer returns or refunds on fashion face masks, cosmetics (including beauty products), pierced jewellery, vitamins and supplements, medicines, toiletries, swimwear or lingerie and adult toys if the product or item has been used, if the hygiene or product seal has been broken or is no longer in place or if the product is not in its original packaging (if applicable), unless faulty.
Items of footwear and/or clothing must be unworn, unwashed with the original labels attached. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights. Also, footwear must be tried on indoors.
Click here to view our full Returns Policy.
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Gentle, dual-phase eye make-up remover that reliably dissolves both water-soluble and waterproof make-up while caring for the delicate eye area. Enriched with rose water and soothing eyebright and fennel extracts, plus nourishing sesame and sunflower oils to preserve the skin’s hydrolipid layer and leave lashes and brows feeling soft. 100% natural and NATRUE certified; free from synthetic fragrances, dyes and preservatives, mineral oils, parabens, silicone and PEG. Ophthalmologically and dermatologically tested, never tested on animals and suitable for vegans. How to use: shake to combine the oil and water phases, moisten a cotton pad and wipe gently outwards; leave on briefly if needed. Follow with Dr. Hauschka cleansers, toner and serum. Made in Germany. 75 ml.
Aqua, Sesamum Indicum Seed Oil, Glycerin, Alcohol, Rosa Damascena Flower Water, Helianthus Annuus Seed Oil, Sodium Chloride, Sulfated Castor Oil, Foeniculum Vulgare Seed Extract, Euphrasia Officinalis Extract, Parfum (natural essential oil), Limonene (natural essential oil), Citronellol (natural essential oil), Geraniol (natural essential oil), Linalool (natural essential oil), Benzyl Benzoate (natural essential oil), Citral (natural essential oil), Farnesol (natural essential oil), Triticum Vulgare Bran Extract, Sodium Citrate, Xanthan Gum.
For hygiene reasons, we cannot offer returns or refunds on fashion face masks, cosmetics (including beauty products), pierced jewellery, vitamins and supplements, medicines, toiletries, swimwear or lingerie and adult toys if the product or item has been used, if the hygiene or product seal has been broken or is no longer in place or if the product is not in its original packaging (if applicable), unless faulty.
Items of footwear and/or clothing must be unworn, unwashed with the original labels attached. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights. Also, footwear must be tried on indoors.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Eye Make-Up Remover 75ml against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
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XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.