“Refund was approved and back in my account the same day.” - Deliver+ customer
How to use Pearl Nourishing Argan Oil Mask - Apply generously to clean, towel dried hair, focusing on the mid lengths and ends, apply the product evenly combing through to ensure an even coverage. Avoid contact with pre-bonded extensions and application on the root. Leave for 10 minutes and rinse thoroughly with warm water.
Argan Serum - Fully nourish extensions and use daily on wet or dry hair, tame frizz and flyways, repairing split ends, and restoring mirror-like shine. Simply apply on towel-dried hair to detangle and improve manageability on extensions and natural hair types.
Dream Shine - After shampooing and conditioning, apply Dream Shine to damp hair. Divide hair into small sections, spraying each section thoroughly, avoiding the root. Comb to distribute the product evenly. Blow-dry to activate and style as desired.
10-in-1 - After shampooing and conditioning, apply 10-in-1 miracle spray to damp hair.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
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How to use Pearl Nourishing Argan Oil Mask - Apply generously to clean, towel dried hair, focusing on the mid lengths and ends, apply the product evenly combing through to ensure an even coverage. Avoid contact with pre-bonded extensions and application on the root. Leave for 10 minutes and rinse thoroughly with warm water.
Argan Serum - Fully nourish extensions and use daily on wet or dry hair, tame frizz and flyways, repairing split ends, and restoring mirror-like shine. Simply apply on towel-dried hair to detangle and improve manageability on extensions and natural hair types.
Dream Shine - After shampooing and conditioning, apply Dream Shine to damp hair. Divide hair into small sections, spraying each section thoroughly, avoiding the root. Comb to distribute the product evenly. Blow-dry to activate and style as desired.
10-in-1 - After shampooing and conditioning, apply 10-in-1 miracle spray to damp hair.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
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For more information about claims submission, please check XCover Help.