“Refund was approved and back in my account the same day.” - Deliver+ customer
Add a decorative touch to your home with this set of two metal and glass candle holders, featuring a deer family silhouette design in a choice of black and gold or white and gold. Suitable for tealight or votive candles, the decorative design allows candlelight to shine through, creating a warm, inviting glow. Display them together or separately around your home. Each holder measures H7 x W6 x D6cm. Candles and tealights are not included.
Before using the tealight or votive holder, remove all packaging. Only use a maximum 4-hour tealight or a long-burn 8-hour tealight. Never leave a burning candle unattended, and always keep candles out of the reach of children and pets. Keep the candle holder away from draughts and heat sources such as televisions. Leave at least 10cm between burning candles and always place the holder on a stable surface away from flammable materials. To extinguish the flame, use a candle snuffer rather than blowing it out. Ensure there is sufficient space above the lit candle for heat to disperse safely. Keep the wick trimmed to approximately 0.5cm and make sure the wax pool remains free from foreign objects such as match ends or debris. Please note that the holder becomes very hot during use. Do not touch or move it while the candle is burning or while any wax remains molten. Once the holder has cooled completely, remove the candle and wipe the holder clean with a damp cloth. Do not use abrasive cleaning products. Read all instructions before use and retain them for future reference.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Add a decorative touch to your home with this set of two metal and glass candle holders, featuring a deer family silhouette design in a choice of black and gold or white and gold. Suitable for tealight or votive candles, the decorative design allows candlelight to shine through, creating a warm, inviting glow. Display them together or separately around your home. Each holder measures H7 x W6 x D6cm. Candles and tealights are not included.
Before using the tealight or votive holder, remove all packaging. Only use a maximum 4-hour tealight or a long-burn 8-hour tealight. Never leave a burning candle unattended, and always keep candles out of the reach of children and pets. Keep the candle holder away from draughts and heat sources such as televisions. Leave at least 10cm between burning candles and always place the holder on a stable surface away from flammable materials. To extinguish the flame, use a candle snuffer rather than blowing it out. Ensure there is sufficient space above the lit candle for heat to disperse safely. Keep the wick trimmed to approximately 0.5cm and make sure the wax pool remains free from foreign objects such as match ends or debris. Please note that the holder becomes very hot during use. Do not touch or move it while the candle is burning or while any wax remains molten. Once the holder has cooled completely, remove the candle and wipe the holder clean with a damp cloth. Do not use abrasive cleaning products. Read all instructions before use and retain them for future reference.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Deer Family Tealight and Votive Candle Holders against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.