Unlimited UK Next Day Delivery
Was £9.95, now £6.95 for a whole year!
By purchasing this product you are agreeing to our Terms & Conditions
- All UK delivery methods are free for a whole year
- No minimum spend
- Free returns
- No auto-renew
UNLIMITED DELIVERY FAQs
How does Unlimited Delivery work?
Unlimited Delivery gives you free delivery across all of our delivery methods for a whole year.
If you purchase Unlimited Delivery with items already in your basket, you will be able to use it right away. Alternatively you can purchase Unlimited Delivery separately and it will be active as soon as you receive the confirmation email. In both cases you will have 12 months from the date of purchase to utilise your Unlimited Delivery subscription.
What if I want to cancel my Unlimited Delivery?
If you change your mind, we offer a 14 day cancellation period, please see our Terms & Conditions below for full details. To request a cancellation, please call our customer care team on: 0344 984 0261
Where can I view the details of my Unlimited Delivery subscription?
You can view the details of your Unlimited Delivery subscription in the ‘My Account’ section of the website.
What happens after 12 months?
Unlike other retailers, we will not automatically charge you for another year. We will send you an email reminder when your Unlimited Delivery subscription is close to expiring so it’s up to you whether you continue to enjoy your Unlimited Delivery perks for another year.
Is there anywhere in the UK that Unlimited Delivery is not available?
There are various delivery methods to choose from, covering the whole of the UK. However Express Delivery may take a little longer to reach highlands and islands, and is not available in the Channel Islands. Find out more about that here.
UNLIMITED DELIVERY RENEWALS
When can I renew my subscription?
You can renew your Dorothy Perkins Unlimited Delivery up to 30 days before the expiry of your current subscription or any time after your subscription has expired.
When will my new subscription start?
You can find the expiry date of your current active subscription on your My Account page, under My Delivery & Payment Details. Your new subscription will then start the following day.
How much time do I have to cancel my new subscription if my current subscription is still active?
You can cancel your new subscription within 14 days from the date of purchase.
Does cancelling my new subscription affect my current subscription'?
Cancelling your new subscription will not affect the status of your current subscription. You can carry on using Dorothy Perkins Unlimited Delivery until your subscription end date.
Where can I renew my Unlimited Delivery subscription?
You can renew your Dorothy Perkins Unlimited Delivery at checkout, by visiting your My Account page or by adding it to your basket from the top of this page.
How can I cancel my Unlimited Delivery?
You can cancel your Unlimited Delivery by getting in touch with our Customer Care team by phone on 0344 984 0261 or via email.
Will I get notified when my current Unlimited Delivery is about to expire?
You will be notified by email (if you have opted-in) or on the site 30 days before your subscription expires. You can check the status of your subscription on your My Account page any time.
DELIVERY TERMS & CONDITIONS
Unlimited Delivery is a membership programme offering unlimited free UK delivery for the term of your membership.
When you purchase Unlimited Delivery, we will start providing the services to you immediately. Your membership fee is non-refundable other than as set out in these terms.
Cancellation & Refund
These terms apply to your Unlimited Delivery subscription only. Any refund of products purchased at the same time as your Unlimited Delivery or during the term of your Unlimited Delivery will be in accordance with our standard returns policy.
You can cancel your Unlimited Delivery within 14 days of purchase for a full refund. In order to cancel your Unlimited Delivery please contact customer care on: 0344 984 0261
After 14 days, you can cancel your Unlimited Delivery at any time but will only be entitled to a refund if we have failed, on more than one occasion, to provide the service to your satisfaction. We will only refund the cost of your Unlimited Delivery if you have placed fewer than 3 orders since purchase at the point of cancellation.
Terms & Benefits
The exact benefits of your Unlimited Delivery will depend upon the package you have purchased. All packages entitle customers to unlimited free UK delivery for the duration of your membership. The type of delivery you will be entitled to will depend upon the membership you have chosen.
You will be notified up to 30 days before your Unlimited Delivery expires. If you do not renew your Unlimited Delivery it will automatically expire at the end of your membership.
We can cancel the Unlimited Delivery programme at any time upon giving notice to you.
We can terminate your Unlimited Delivery immediately if we consider that (a) your use of the Unlimited Delivery materially breaches these terms or any applicable law or (b) you fraudulently use or misuse the Unlimited Delivery. In this case, you will not be entitled to any refund.
We may change these Terms, or the Unlimited Delivery, or any part of it, at any time for legal, regulatory or security reasons, to enhance existing features or add additional features, to reflect advancements in technology, to make reasonable technical adjustments to ensure the ongoing operability of the Unlimited Delivery. If we make changes, we will inform you and remind you of your rights.
Regardless of any changes to the Terms, any increase in the applicable membership fee will not apply before the end of your current membership period
If any change is found invalid or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or conditions.
Nothing in this section affects your statutory rights as a consumer or limits our liability for damages from injury to life, body or health, for a breach of a guarantee or for fraudulently concealed defects.
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