If you have any queries, simply fill out this form to contact our Customer Services.
Alternatively, We are open between 9am and 11pm GMT on weekdays and between 9am and 6pm GMT (excluding some Bank Holidays):
UK customers: 0344 984 0261 (calls charged at national rate)
Republic of Ireland customers: +44 870 606 9666 (calls charged at national rate)
United States customers: 1866 296 6672 (toll free)
Australian customers: +44 344 984 0261 (calls charged at local rate)
New Zealand customers: +44 344 984 0261 (calls charged at local rate)
European customers: (Austria, Belgium, Denmark, Finland, France, Germany, Greece, Italy, Monaco, Netherlands, Norway, Spain, Sweden, & Switzerland only)+44 344 984 0261 (calls charged at local rate)
All other international customers, click here to email us.
If your query is regarding a store (UK and Republic of Ireland only) then please contact Retail Customer Services on 0845 121 4516. The opening hours are:
Monday - Friday: 9 am - 6.30pm (Wed 9.30am opening)
Saturday: 9am - 5.30pm
Sunday and Bank Holidays: 10am - 4pm
Alternatively, click here to email us.
Dorothy Perkins account card
If your query is regarding your Dorothy Perkins account card (UK only) then please contact Dorothy Perkins Customer Services on 0871 522 5057. Calls may be recorded and monitored for quality and security purposes. Calls cost 10p per minute plus network extras. For security reasons we are unable to deal with Account card queries via email. The opening hours are:
Monday/Tuesday: 8am - 8pm
Wednesday: 8am - 9pm
Thursday/Friday: 8am - 9pm
Saturday: 8am - 7pm
Sunday: 9am - 6pm
Calls are charged at the National Rate.