Arcadia Group - Dorothy Perkins recruitment - Sales advisors: general overview

Our Sales Advisors are pivotal to the success of our business. Some might argue they are our most important assets, as without Sales Advisors we have no one to serve our customers. The primary responsibility of a Sales Advisor is ultimately to provide the highest level of customer service possible, whilst maintaining the look and feel of the store and working as part of an effective team. We recognise that Sales Advisors vary greatly in terms of experience and as such we have three tiers at which they can operate: Standard, Advanced and Top Level. All Sales Advisors, at each level, have a structured, competency based training programme to follow, allowing them the opportunity to develop their skills and knowledge, and gain promotion to the next level, and subsequently gain greater rewards in terms of salary and responsibility.